The Duplo DC-616 Pro is highly efficient. However, users occasionally encounter feeding issues, such as double feeds and a Duplo DC-616 Pro paper jam at startup. Factors such as moisture in the paper, wrinkled paper, or static from freshly printed stock are common causes. Below are key tips and adjustments for the Duplo DC-616 Pro to resolve paper jam problems quickly.
Suggestions
Location of Adjustments
Location of Adjustments
Make sure the paper is flat and wrinkle-free
Let the paper rest on a flat surface for a few hours after being printed
fan the form before placing it in the feed tray
Knob settings
Air Flow Knob
Paper Separation & Elevation Adjustment
Airflow Knob: First adjustment knob from top to bottom on the left side of the feed table. The document to be fed should float freely and separate from the following paper to prevent a Duplo DC-616 Pro paper jam. Heavier documents require higher airflow. Turn clockwise to increase airflow and counter-clockwise to decrease it. See image
Separation Knob: Second knob from top to bottom. It stops the trailing document to ensure proper single-sheet feeding. If the machine experiences a double feed, turn the knob counter-clockwise; if paper fails to feed, turn it clockwise. See image
Elevator Lever: Located on the tray above the paper feed. As the feed tray elevates, documents separate based on air and separation settings. If sheets rise too high and double feed, turn clockwise. If paper does not reach the feed belts, turn counter-clockwise. See Image
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